Privacy Policy

Privacy Policy

Thank you for visiting Sanderson MacLeod. Your privacy is important to us, and we are committed to protecting the personal information you share when using our website, www.sandersonmacleod.com, and related services.

This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. By using our Services, you agree to the practices outlined below. If you do not agree with any part of this policy, please discontinue use of our website and services.

Table of Contents

  1. Information We Collect
  2. How We Use Your Information
  3. Sharing Your Information
  4. Use of Cookies and Tracking Technologies
  5. Data Retention
  6. Information Security
  7. Information from Minors
  8. Your Privacy Rights
  9. Do-Not-Track Signals
  10. California Privacy Rights
  11. Policy Updates
  12. Contact Information

1. Information We Collect

Information You Provide to Us
We collect personal information that you voluntarily provide, such as your name, contact details, company information, and other details relevant to inquiries, orders, or service requests.

This may include:

  • Contact Information (name, email, phone number, address)
  • Account credentials (if applicable)
  • Payment details and transactional information
  • Communications and inquiries

Automatically Collected Information
When you visit our website, we may collect certain information automatically, including:

  • IP address, browser type, and device characteristics
  • Operating system and referring URLs
  • Usage behavior and browsing activity

We may use cookies and other tracking technologies to enhance functionality and understand user interaction.

2. How We Use Your Information

We use the information collected for purposes such as:

  • Responding to inquiries and providing customer support
  • Processing transactions and fulfilling orders
  • Sending promotional and marketing communications (with your consent)
  • Analyzing website performance and user behavior
  • Ensuring legal compliance and protecting against fraud

We only process your personal data where there is a legitimate business reason, contractual obligation, legal requirement, or your consent.

3. Sharing Your Information

We do not sell or rent your personal information. We may share information under the following circumstances:

  • With service providers performing services on our behalf (e.g., IT support, email delivery, data hosting)
  • With legal authorities, if required by law or to protect our rights and interests
  • During business transitions, such as mergers or acquisitions
  • With marketing partners, only with your explicit consent

We do not share mobile or text messaging data with third parties for promotional use.

4. Cookies and Tracking Technologies

We use cookies, pixels, and other similar technologies to collect and store data about your browsing activity. These technologies help us improve our website and provide you with a better user experience. For more details, please refer to our Cookie Policy.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Once data is no longer needed, we securely delete or anonymize it.

6. Information Security

We use appropriate administrative, technical, and physical security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we encourage you to use caution when sharing information online.

7. Information from Minors

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that a minor has submitted information, we will delete it promptly.

8. Your Privacy Rights

Depending on your location, you may have rights under data protection laws, including:

  • Access to your data
  • Correction or deletion
  • Restriction of processing
  • Data portability
  • Withdrawal of consent

To exercise your rights, please contact us at the address below. We respond to all requests in accordance with applicable laws.

9. Do-Not-Track Signals

Our website does not currently respond to Do-Not-Track (DNT) browser settings due to a lack of consistent industry standards. If such standards are adopted in the future, we will adjust our practices accordingly.

10. California Privacy Rights

California residents may request:

  • A disclosure of categories and specific pieces of personal data we have collected
  • Deletion of personal data (subject to certain exceptions)
  • Opt-out of personal data sales (we do not sell your personal data)

If you are a California resident under 18, you may also request removal of public posts on our website.

To make a request, please contact us using the information below.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in practices, technologies, or legal requirements. Updates will be posted with a new effective date. We encourage you to review this policy regularly.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Sanderson MacLeod
1199 South Main Street
Palmer, MA 01069
info@sandersonmacleod.com

413-283-3481